Individual resilience in a volatile work environment

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dc.contributor.authorOng, Isabel
dc.contributor.authorKou, Chia-Yu
dc.date.accessioned2023-10-16T14:18:15Z
dc.date.available2023-10-16T14:18:15Z
dc.date.issued2023-09-01
dc.description.abstractThis chapter is set out to understand the way in which individuals build and maintain their resilience when facing a volatile work environment. We studied this question qualitatively in an S&P 500 company where the company faced major business changes during a time when employees faced work-related restrictions. We described practices that individuals do to maintain or inhibit their psychological resilience. Interestingly, we found that individuals were able to adopt positive framing of the situation across tenure, seniority levels, and involvement in the business change. We also found that the inhibitor for individuals to reframe their situation was related to being unable to rest. Increased working hours and a lack of work-life boundaries inhibited individuals’ pathways to resilience. Building on the findings, the chapter will conclude with managerial implications. First, the findings highlight that both direct managers and senior managers play an important role in shaping individuals’ meaning-making processes, and their narratives could encourage subordinates to demonstrate optimism around the challenge. Second, organizations can consider interventions such as instituting long and short breaks, and mindfulness training to mitigate the negative impact from lack of rest.en_UK
dc.identifier.citationOng I, Kou CY. (2023) Individual resilience in a volatile work environment. In: The Palgrave Handbook of Fulfillment, Wellness, and Personal Growth at Work, Cham, Switzerland: Palgrave Macmillan, pp. 461-482en_UK
dc.identifier.eisbn978-3-031-35494-6
dc.identifier.isbn978-3-031-35493-9
dc.identifier.urihttps://doi.org/10.1007/978-3-031-35494-6_25
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/20379
dc.language.isoenen_UK
dc.publisherPalgrave Macmillanen_UK
dc.subjectResilienceen_UK
dc.subjectVolatile contexten_UK
dc.subjectUncertaintyen_UK
dc.subjectOrganizational changeen_UK
dc.subjectStressen_UK
dc.titleIndividual resilience in a volatile work environmenten_UK
dc.typeBook chapteren_UK

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