The hidden costs of negative workplace gossip: its effect on targets’ behaviors, the mediating role of guanxi closeness, and the moderating effect of need for affiliation

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dc.contributor.authorCheng, Bao
dc.contributor.authorPeng, Yan
dc.contributor.authorShaalan, Ahmed
dc.contributor.authorTourky, Marwa
dc.date.accessioned2022-01-22T11:23:18Z
dc.date.available2022-01-22T11:23:18Z
dc.date.freetoread2023-01-07
dc.date.issued2022-01-06
dc.description.abstractThis research explores the harmful effects of negative workplace gossip (NWG) on targets and organizations, including its impacts on helping behavior and knowledge hiding. The mediating role of guanxi closeness and the moderating role of need for affiliation are also examined. The study, based on conservation of resources theory, collected data from 526 employees in the hospitality industry in China, using a three-wave survey design. Hierarchical multiple regression analysis was employed to test the hypotheses. The empirical results showed that NWG was a strong predictor of reduced helping behavior and increased knowledge hiding; and that guanxi closeness mediated both the negative relationship between NWG and helping behavior, and the positive relationship between NWG and knowledge hiding. Additionally, need for affiliation was shown to act as a moderator between NWG and guanxi closeness: high need for affiliation amplified the negative impact of NWG on guanxi closeness, and then further affected employees’ helping behavior and knowledge hiding. This study therefore offers an important new perspective for interpreting the detrimental effects of negative gossip in organizations, providing not just theoretical advances but practical ways in which managers can proactively reduce these impacts.en_UK
dc.identifier.citationCheng B, Peng Y, Shaalan A, Tourky M. (2023) The hidden costs of negative workplace gossip: its effect on targets’ behaviors, the mediating role of guanxi closeness, and the moderating effect of need for affiliation. Journal of Business Ethics, Volume 182, Issue 1, January 2023, pp. 287-302en_UK
dc.identifier.issn0167-4544
dc.identifier.urihttps://doi.org/10.1007/s10551-021-04994-y
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/17475
dc.language.isoenen_UK
dc.publisherSpringeren_UK
dc.subjectNegative workplace gossipen_UK
dc.subjectGuanxi closenessen_UK
dc.subjectHelping behavioren_UK
dc.subjectKnowledge hidingen_UK
dc.subjectNeed for affiliationen_UK
dc.titleThe hidden costs of negative workplace gossip: its effect on targets’ behaviors, the mediating role of guanxi closeness, and the moderating effect of need for affiliationen_UK
dc.typeArticleen_UK

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