A Framework for Cross Disciplinary Efforts in Services Research

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dc.contributor.authorWild, P. J.
dc.contributor.authorClarkson, P. J.
dc.contributor.authorMcFarlane, D. C.
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-10-14T13:59:28Z
dc.date.available2009-10-14T13:59:28Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractInterdisciplinary Services research programmes commonly entail an integrative goal, that is, to integrate theory & findings from the multiple disciplines involved. Services research has been frequently described as existing in silos, but little has been put forwards towards remedying this. This paper presents a framework for systematically relating different kinds of Services research by offering a set of sensitising concepts. Working from the view that services are consistently defined as activities, rather than objects or artefacts the concepts of the framework are drawn from Activity Modelling approaches, such as Task Analysis, Domain & Process modelling, & Soft Systems Methodology.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Companyen_UK
dc.identifier.citationP.J. Wild, P. J. Clarkson, D.C. McFarlane, A Framework for Cross Disciplinary Efforts in Services Research, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp145en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3815
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 19th CIRP Design Conference – Competitive Design
dc.rightsCopyright: Cranfield University 2009
dc.subjectServicesen_UK
dc.subjectActivitiesen_UK
dc.subjectInterdisciplinaryen_UK
dc.subjectIntegrative Researchen_UK
dc.titleA Framework for Cross Disciplinary Efforts in Services Researchen_UK
dc.typeConference paperen_UK

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1st CIRP Industrial Product-Service Systems (IPS2) Conference, 2009