Supply Chain Management: Putting the end customer first.

dc.contributor.authorHarrison, Alan-
dc.contributor.authorGodsell, Janet-
dc.date.accessioned2011-06-09T23:09:54Z
dc.date.available2011-06-09T23:09:54Z
dc.date.issued2003-07-01T00:00:00Z-
dc.description.abstractThis paper explores aspects of alignment in the supply chain by extending the boundaries of operations management theory into the supply chain. Instead of a focus on manufacturing processes in isolation, the paper proposes that a broader, supply-chain view of alignment with product characteristics in the market place needs to be undertaken. Our views are illustrated by a case study that investigated the European 3PL operation involving the supply, sortation and despatch of parts and subassemblies for a manufacturer we have called ElecCo. Flexible capabilities had been developed – unnecessarily in our view – in order to cope with the high variability of demand placed on the supply chain by ElecCo’s desire to provide the stock market with higher priority than the end cusen_UK
dc.identifier.citationAlan Harrison and Janet Godsell, Supply Chain Management: Putting the end customer first. 8th International Symposium on Logistics, Seville, Spain, 6-8 July, 2003en_UK
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/3281
dc.language.isoen_UKen_UK
dc.titleSupply Chain Management: Putting the end customer first.en_UK
dc.typeConference paperen_UK

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