A study of accountability in two organizational learning frameworks: why accountability for learning is critical

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dc.contributor.authorBaxter, David
dc.contributor.authorColledge, Thomas
dc.contributor.authorTurner, Neil
dc.date.accessioned2017-04-07T08:49:58Z
dc.date.available2017-04-07T08:49:58Z
dc.date.issued2017-03-16
dc.description.abstractIn this paper we examine the complex relationship between accountability and organizational learning through a case study with the UK Royal Air Force (RAF). Accountability is a complex and contradictory construct that has both positive and negative implications for organizational learning. Within the same organization we observed positive effects of accountability in one organizational learning system, and negative effects of accountability in another. This case study adds to the organizational learning and accountability literatures, showing that accountability to hierarchy, rather than preventing learning, can actually promote effective learning, making it more likely that people will report problems quickly and accurately and take follow-up action. This only applies if the learning objectives align with the broader accountability framework, and if reporting on failures will enhance individual reputation. If not, then people will tend to avoid reporting negative events in order to avoid punishment and reputation damage. Accountability to hierarchy is only negative if it conflicts with the learning objectives.en_UK
dc.identifier.citationDavid Baxter, Thomas Colledge and Neil Turner. A study of accountability in two organizational learning frameworks: why accountability for learning is critical. European Management Review, 2017, Volume 14, Issue 3, pp319-332en_UK
dc.identifier.cris15823639
dc.identifier.issn1740-4754
dc.identifier.urihttp://dx.doi.org/10.1111/emre.12112
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/11751
dc.language.isoenen_UK
dc.publisherWileyen_UK
dc.rightsAttribution-NonCommercial 4.0 International
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/
dc.subjectOrganizational Learningen_UK
dc.subjectAccountabilityen_UK
dc.subjectRepertory Griden_UK
dc.subjectPublic Sectoren_UK
dc.subjectDefenceen_UK
dc.subjectRoyal Air Forceen_UK
dc.titleA study of accountability in two organizational learning frameworks: why accountability for learning is criticalen_UK
dc.typeArticleen_UK

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