A modification of P-diagram for the robust design of product service system

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dc.contributor.authorWang, Hanfei
dc.contributor.authorMitake, Yuya
dc.contributor.authorAlfarisi, Salman
dc.contributor.authorShimomura, Yoshiki
dc.date.accessioned2022-11-08T23:08:56Z
dc.date.available2022-11-08T23:08:56Z
dc.date.issued2022-11-08
dc.description11th International Conference on Through-life Engineering Services - TESConf 2022, 8-9 November 2022, Cranfield UKen_UK
dc.description.abstractFor product-service system (PSS), it is critically important whether PSS could fulfil the requirement of customers. However, in the real business environment, multiple perturbations or noises might happen to weaken the experience of customer. The robustness has become a serious issue for the success of PSS. More seriously, to date, there is no existing robust design method for researchers to prevent the above conditions. Therefore, it is essential to provide a conceptual diagram model to enable researchers and designers to identify key factors for robust PSS design. This paper demonstrates a modification of the Pdiagram, which is the most famous diagram of robust design. The modification is aimed at supporting the robust design of PSS in a conceptual level based on the fulfilment of customers’ requirements during perturbations. To verify the effectiveness, a case study is used to show the feasibility of this diagram.en_UK
dc.description.sponsorshipDMG Morien_UK
dc.identifier.citationWang H, Mitake Y, Tsutsui Y, et al., (2022) A modification of P-diagram for the robust design of product service system. In: 11th International Conference on Through-life Engineering Services - TESConf 2022, 8-9 November 2022, Cranfield UK, Paper Number 9772en_UK
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/18686
dc.language.isoenen_UK
dc.publisherCranfield Universityen_UK
dc.relation.ispartofseriesTESConf2022;9772
dc.rightsAttribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectProduct-service systemen_UK
dc.subjectRobust product service systemen_UK
dc.subjectperturbationen_UK
dc.subjectnoise factoren_UK
dc.subjectP-diagramen_UK
dc.subjectTaguchi methoden_UK
dc.titleA modification of P-diagram for the robust design of product service systemen_UK
dc.typeConference paperen_UK

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11th International Conference on Through-life Engineering Services 2022