Supply Chain Management for Servitized Products: A multi-industry case study
| dc.contributor.author | Johnson, Mark | - |
| dc.contributor.author | Mena, Carlos | - |
| dc.date.accessioned | 2011-02-24T23:01:08Z | |
| dc.date.available | 2011-02-24T23:01:08Z | |
| dc.date.issued | 2008-01-01T00:00:00Z | - |
| dc.description.abstract | Manufacturers are combining products and services in order to provide greater value to the customer and to facilitate longer more profitable business relationships. Organisations that pursue this route are following a strategy of servitization which requires the effective management of supply chains. A framework was developed from the extant literature that was used as a lens for the analysis of supply chains for servitized products. This research uses case studies to explore the challenges and opportunities that face the supply chain management function within organisations that are pursuing a strategy of servitization. The case studies indicate that servitized supply chains are different to their production counterparts and need to be responsive which is facilitated by real-time information. | en_UK |
| dc.identifier.citation | Mark Johnson and Carlos Mena, Supply Chain Management for Servitized Products: A multi-industry case study, International Journal of Production Economics, Volume 114, Issue 1, July 2008, Pages 27-39 | en_UK |
| dc.identifier.issn | 0925-5273 | - |
| dc.identifier.uri | http://dx.doi.org/10.1016/j.ijpe.2007.09.011 | - |
| dc.identifier.uri | http://dspace.lib.cranfield.ac.uk/handle/1826/4273 | |
| dc.language.iso | en_UK | en_UK |
| dc.publisher | Elsevier Science B.V., Amsterdam. | en_UK |
| dc.subject | Supply chain | en_UK |
| dc.subject | Products | en_UK |
| dc.subject | Services | en_UK |
| dc.subject | Servitisation | en_UK |
| dc.subject | Case study | en_UK |
| dc.title | Supply Chain Management for Servitized Products: A multi-industry case study | en_UK |
| dc.type | Article | en_UK |