Performance measurement: learning from the past and projecting the future
| dc.contributor.author | Bourne, Mike | - |
| dc.date.accessioned | 2011-05-17T23:43:32Z | |
| dc.date.available | 2011-05-17T23:43:32Z | |
| dc.date.issued | 2008-12-01T00:00:00Z | - |
| dc.description.abstract | Abstract Purpose – This paper aims to review the developments in performance measurement over the last 20 years, reflecting on the past and projecting into the future. Design/methodology/approach – The author presents a personal reflection on research and practice. Findings – The paper identifies seven issues for management, seven issues for research and three enduring dilemmas. Originality/value – The paper highlights a number of areas where developments from academic and practitioner co-creation have not been widely adopted in p | en_UK |
| dc.identifier.citation | Mike Bourne, Performance measurement: learning from the past and projecting the future, Measuring Business Excellence, 2008, Volume 12, Issue 4, Pages 67-72 | en_UK |
| dc.identifier.issn | 1368-3047 | - |
| dc.identifier.uri | http://dx.doi.org/10.1108/13683040810919971 | - |
| dc.identifier.uri | http://dspace.lib.cranfield.ac.uk/handle/1826/4307 | |
| dc.language.iso | en_UK | en_UK |
| dc.publisher | Emerald Group Publishing Limited | en_UK |
| dc.subject | Business performance | en_UK |
| dc.subject | Performance measures | en_UK |
| dc.subject | Balanced scorecard | en_UK |
| dc.title | Performance measurement: learning from the past and projecting the future | en_UK |
| dc.type | Article | en_UK |