The role of social capital in project managers’ responses to complexities

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dc.contributor.authorTurner, Neil
dc.contributor.authorMaylor, Harvey
dc.contributor.authorSwart, Juani
dc.contributor.authorPrieto Pastor, Isabel
dc.contributor.authorCruz, Natalia
dc.date.accessioned2024-07-31T09:50:25Z
dc.date.available2024-07-31T09:50:25Z
dc.date.freetoread2024-07-31
dc.date.issued2024-06-28
dc.description.abstractSocial capital has been demonstrated to be an important commodity for managers in project-based operations. This paper examines the role of social capital in the work of 36 managers from three engineering firms, using qualitative case data. We ask the research question ‘How is Social Capital used by Project Managers in responding to complexities?’ We derive an improved understanding of how social capital is used in responding to their context. To do this, we draw on two established bodies of work. First, we use the lived experience of the complexity faced by the managers to describe the context. Secondly, we use social capital theory to examine what elements of social capital are employed in response. The interchange between these is initially framed with ‘contextual complexities’ as stimulus and the 'social capital employed’ as response. Our findings show the temporal dynamics of complexity, whereby responses are not isolated but dependent upon both recent experience and expectations of future events. We also show the importance of social relationships in developing valuable recursive patterns of interaction in the project context.
dc.description.conferencenameEURAM 2024: Fostering Innovation to Address Grand Challenges
dc.identifier.citationTurner N, Maylor H, Swart J, et al., (2024) The role of social capital in project managers’ responses to complexities. In: EURAM 2024: Fostering Innovation to Address Grand Challenges, 25-28 June 2024, Bath, UK
dc.identifier.urihttps://conferences.euram.academy/2024conference/
dc.identifier.urihttps://euram.academy/euram?service=info&d=past_conferences
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/22687
dc.language.isoen
dc.publisherEuropean Academy of Management (EURAM)
dc.rightsAttribution-NonCommercial 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/
dc.subjectproject complexity
dc.subjectsocial capital
dc.subjectqualitative
dc.subjectcase study
dc.subjectproject-based organization
dc.subjectcomplexity response
dc.titleThe role of social capital in project managers’ responses to complexities
dc.typeConference paper
dcterms.coverageBath, UK
dcterms.dateAccepted2024-03-21
dcterms.temporal.endDate28-Jun-2024
dcterms.temporal.startDate25-Jun-2024

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