Long Term Collaborative Business Relationships: The Impact of Trust and C3 Behaviour

dc.contributor.authorHumphries, Andrew-
dc.contributor.authorWilding, Richard D.-
dc.date.accessioned2011-10-11T07:12:43Z
dc.date.available2011-10-11T07:12:43Z
dc.date.issued2004-11-01T00:00:00Z-
dc.description.abstractLong-term, collaborative business relationships are like marriages where tolerance, forbearance and some reduction of freedom as well as innovation are necessary to ensure success. Trust and co-operative behaviours are known to be essential ingredients in securing an environment of continuous improvement but, how they are correlated has yet to be tested. The paper describes a research project within a sample of long-term monopoly businesses as a novel approach to bringing trust and cooperation, co-ordination and collaboration (C3 Behaviour) into sharper focus without competitive distractions. It was found that a correlation between trust and C3 Behaviour and the success of the collaborative relationship exists.en_UK
dc.identifier.citationAndrew S Humphries and Richard Wilding; Long Term Collaborative Business Relationships: The Impact of Trust and C3 Behaviour, Journal of Marketing Management , Nov 2004, Vol. 20, No. 9-10, pp. 1107-1122-
dc.identifier.issn0267-257X-
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/2754
dc.publisherWestburn Publishersen_UK
dc.titleLong Term Collaborative Business Relationships: The Impact of Trust and C3 Behaviouren_UK
dc.typeArticle-

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