The Practical Challenges of Servitized Manufacture

Baines, Tim S.; Lightfoot, Howard

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dc.contributor.author	Baines, Tim S.
dc.contributor.author	Lightfoot, Howard
dc.contributor.editor	Rajkumar Roy
dc.contributor.editor	Essam Shehab
dc.date.accessioned	2009-10-23T11:06:56Z
dc.date.available	2009-10-23T11:06:56Z
dc.date.copyright	2009
dc.date.issued	2009-04-01
dc.identifier.citation	T. Baines, H Lightfoot, The Practical Challenges of Servitized Manufacture, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp294	en_UK
dc.identifier.isbn	978-0-9557436-5-8
dc.identifier.uri	http://hdl.handle.net/1826/3867
dc.description	Organised by: Cranfield University	en_UK
dc.description.abstract	Servitization is now widely recognised as the process of creating value by adding services to products. Since this term was first coined in the late 1980s it has been studied by a range of authors who have specifically sought to understand the methods and mechanisms of service-led competitive strategies for manufacturers. This paper reports on the experiences of a large company as they have moved towards servitized manufacture. This has been based on an extensive series of interviews with key personnel. The results of the study and implications for research are all reported.	en_UK
dc.description.sponsorship	Mori Seiki – The Machine Tool Company	en_UK
dc.language.iso	en	en_UK
dc.publisher	Cranfield University Press	en_UK
dc.relation.ispartof	Proceedings of the 19th CIRP Design Conference – Competitive Design
dc.rights	Copyright: Cranfield University 2009
dc.subject	Manufacturing	en_UK
dc.subject	Service	en_UK
dc.subject	Case-study	en_UK
dc.title	The Practical Challenges of Servitized Manufacture	en_UK
dc.type	Conference paper	en_UK