• Industrial Services Reference Model 

  Gerosa, M.; Taisch, M. (Cranfield University Press, 2009-04-01)

  The need to integrate service providers into an existing customer supply chain requires the collective know-how of the coordination mode, including the ability to synchronize interdependent processes, to integrate ...
• The Chinese Service Industry as a Challenge for European SME: A Systematic Approach for Market Entry 

  Schmitt, R.; Schumacher, S.; Scharrenberg, C. (Cranfield University Press, 2009-04-01)

  Compared to industrial firms, the market share of foreign companies in the Chinese service industry is rather low. Especially western small and medium-sized service providing enterprises face different problems when they ...
• Roadmap to Self-Serving Assets in Civil Aerospace 

  Brintrup, Alexandra Melike; Ranasinghe, D. C.; Kwan, S.; Parlikad, A.; Owens, K. (Cranfield University Press, 2009-04-01)

  The “intelligent object” paradigm first occurred in holonic manufacturing, where objects managed their production. The “self-serving asset” is a further evolution of those early concepts from manufacturing to usage phase. ...
• Engineering Network Configuration: Transition from Products to Services 

  Zhang, Y.; Srai, J.; Gregory, M.; Iakovaki, A. (Cranfield University Press, 2009-04-01)

  Existing approaches to the design and operation of engineering networks are largely product-oriented and pay little attention to the intangible, customer-involving and relationship-based nature of services. With the trend ...
• Environmental Impacts of Rental Service with Reconditioning – A Case Study 

  Khumboon, R.; Kara, S.; Manmek, S.; Kayis, S. (Cranfield University Press, 2009-04-01)

  This paper presents a combination of selling service and life time extension strategy which has previously been proposed by others but with no supporting environmental impact assessment. It aims at evaluating rental ...
• Standardization of Service Delivery in Industrial Product-Service Systems 

  Meier, H.; Krug, C. M. (Cranfield University Press, 2009-04-01)

  Industrial Product-Service Systems (IPS²) provide the best value in use for the customer. The high demand for this product model in the future, will lead to a high number of service deliveries. These service deliveries need ...
• Dynamic IPS²-Networks and -Operations Based on Software Agents 

  Meier, H.; Uhlmann, E.; Krug, C. M.; Völker, O.; Geisert, C.; Stelzer, C. (Cranfield University Press, 2009-04-01)

  This article describes how an IPS² network should be build up by considering the dynamic behavior of the IPS² along its life-cycle. How the network partner could participate and how they allocate their capacities will be ...
• Challenges for Industrial Product/Service Systems: Experiences from a learning network of large companies 

  Sundin, E.; Ölundh Sandström, G.; Lindahl, M.; Öhrwall Rönnbäck, A.; Sakao, T.; Larsson, T. C. (Cranfield University Press, 2009-04-01)

  In Sweden, there are a growing number of manufacturers that are using the approach of industrial product/service systems. This paper explores how manufacturers and university researchers have started a workshop series where ...
• The Practical Challenges of Servitized Manufacture 

  Baines, Tim S.; Lightfoot, Howard (Cranfield University Press, 2009-04-01)

  Servitization is now widely recognised as the process of creating value by adding services to products. Since this term was first coined in the late 1980s it has been studied by a range of authors who have specifically sought ...
• Commercializing Sustainable Innovations in the Market through Entrepreneurship 

  Keskin, D.; Brezet, H.; Diehl, J. C. (Cranfield University Press, 2009-04-01)

  The system innovations for sustainability require changes at multiple-domains (social, cultural, institutional and technological) and multiple-levels (micro-, meso-, and macro-levels) of the socio-technological system. From ...
• Remanufacturing on a Framework for Integrated Technology and Product-System Lifecycle Management (ITPSLM) 

  Guelere Filho, A.; Pigosso, D. C. A.; Ometto, A. R.; Rozenfeld, H. (Cranfield University Press, 2009-04-01)

  In PSS context the product lifecycle needs to be managed in a holistic and structured way by using product life-cycle management (PLM) approach. The remanufacturing is an important strategy in this process, since the ...
• Metadata Reference Model for IPS2 Lifecycle Management 

  Abramovici, M.; Neubach, M.; Schulze, M.; Spura, C. (Cranfield University Press, 2009-04-01)

  Metadata models are the nucleus of product data and lifecycle management. Current PLM solutions offer generic metadata models for physical products and consider only the product provider’s requirements. They are not ...
• Sensitivity Cost-Benefit Analysis to Support Knowledge Capture of Industrial Interests 

  Paci, A. M.; Chiacchio, M. S. (Cranfield University Press, 2009-04-01)

  In strategic industrial fields, emerging technologies are evolving into strategic enabling technologies for next generation products and services (IPS2). To this end a new approach to market knowledge capture needs early ...
• Obsolescence Challenges for Product-Service Systems in Aerospace and Defence Industry 

  Romero Rojo, Francisco Javier; Roy, Rajkumar; Shehab, Essam; Wardle, P. J. (Cranfield University Press, 2009-04-01)

  The aerospace and defence industries are moving towards new types of agreement such as availability contracts based on Product-Service System (PSS) business models. Obsolescence has become one of the main problems that ...
• Life Cycle Cost-Orientated Service Models for Tool and Die Companies 

  Schuh, G.; Boos, W.; Kozielski, S. (Cranfield University Press, 2009-04-01)

  As the success of a company’s service provision is founded in its business model, the latter needs to be redesigned to align strategic and operational objectives. Therefore at RWTH Aachen University a new approach to ...
• Profitability of Industrial Product Service Systems (IPS²) – Estimating Price Floor and Price Ceiling of Innovative Problem Solutions 

  Steven, M.; Rese, M.; Soth, T.; Strotmann, W.-C.; Karger, M. (Cranfield University Press, 2009-04-01)

  Companies from industrialised nations are faced with the threat of competition from low-cost countries. We suggest Industrial Product Service Systems (IPS²) as a possible answer. But as the development and production can ...
• An Aerospace Component Cost Modelling Study for Value Driven Design 

  Cheung, J. M. W.; Scanlan, J. P.; Wiseall, S. S. (Cranfield University Press, 2009-04-01)

  Demand is increasing in aero-engine products for better efficiency and environmental performance whilst keeping the cost low. Unlike performance, the physics behind cost is least understood. This paper presents a proposed ...
• Affordability Assessment of Industrial Product-Service System in the Aerospace Defence Industry 

  Bankole, O. O.; Roy, Rajkumar; Shehab, Essam; Wardle, P. (Cranfield University Press, 2009-04-01)

  The Industrial Product-Service System (IPS2) takes a whole life cycle view in order to consider the total cost of the IPS2 offering. This paper focuses on the concept of customer affordability which aims to review current ...
• Cost evaluation method for service design based on activity based costing 

  Kimita, K.; Hara, T.; Shimomura, Y.; Arai, T. (Cranfield University Press, 2009-04-01)

  As our economy matures, customers have begun to demand more services in addition to just industrial products. To address this problem, designers require a novel engineering methodology, called Service Engineering (SE). ...
• Cost modelling techniques for availability type service support contracts: a literature review and empirical study 

  Datta, Partha Priya (Cranfield University Press, 2009-04-01)

  The research in this paper is focused on enhancing existing knowledge in cost estimation models at the bidding stage of service support contracts. The difficulty of this task lies in the long lasting contracts, which in ...

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