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Browsing School of Management (SoM) by Author "Clark, Graham"

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After sales service in UK manufacturing

Clark, Graham (Cranfield School of Management, 1988-04)
After sales support strategy : a research agenda

Clark, Graham (1991)
Barriers to service quality : the capacity, quality, productivity balancee by Graham Clark and Colin Armistead.

Clark, Graham (1991)
Managing the after-sales service operation : an initial survey of UK manufacturing industry

Clark, Graham (1987)
Reconnecting after Change

Clark, Graham (Cranfield University School of Management, 2010-09-01)
Strategies for product and customer support : a research report

Clark, Graham (1991)

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