Analysis of short form maintenance records for NFF using NLP, phrase matching, and Bayesian learning

Date

2017-03-02

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Elsevier

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Article

ISSN

2212-8271

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Citation

Pelham J, Hockley C, Analysis of short form maintenance records for NFF using NLP, phrase matching, and Bayesian learning, Procedia CIRP, Volume 59, 2017, Pages 257-262

Abstract

No Fault Found (NFF) is a well discussed phenomenon within the maintenance sector but which requires work to quantify how much of an issue it may be and provide metrics by which it may be tracked and various approaches to its reduction evaluated. Previous studies have relied on expert classification to identify NFF, however this approach is time consuming and costly. Maintainer classification (MC), expert classification (RC), phrase matching (PM), and Bayesian matching (NBPM) are all evaluated and contrasted as methods to identify NFF. The results demonstrate the utility of all 4 methods and discusses their place within a maintenance ecosystem.

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Keywords

NFF, No Fault Found, NLP, Maintenance, Bayes

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Attribution 4.0 International (CC BY 4.0) You are free to: Share — copy and redistribute the material in any medium or format, Adapt — remix, transform, and build upon the material for any purpose, even commercially. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. Information: No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.

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