Browsing by Author "Giffoni, Eduarda"
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Item Open Access Data supporting: 'Real-life resilience: exploring the organisational environment of international water utilities'(Cranfield University, 2022-08-31 15:46) Giffoni, Eduarda; Jude, Simon; Smith, Heather; Pollard, SimonDataset containing the themes devised from semi-structured interviews with representatives of the water sector.Item Open Access Real-life resilience: exploring the organisational environment of international water utilities(Elsevier, 2022-08-26) Giffoni, Eduarda; Jude, Simon; Smith, Heather M.; Pollard, Simon J. T.The water sector has signalled the need to advance organisational and social resilience efforts. There is a lack of understanding of whether the organisational environment in water utilities is conducive to organisational resilience. Themes from interviews showcased challenges related to cognitive and contextual organisational properties. We identified a need to broaden the cognitive frame of utilities to account for flexible concepts of enhanced sense-making. We propose categories of organisational silos and a set of cultural attributes that contribute to organisational resilience. Interventions are needed to develop the cognitive, behavioural, and contextual properties of utilities that support organisational resilience.