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How low can we go? An assessment of greenhouse gas emissions from the UK food system and the scope reduction by 2050. Report for the WWF and Food Climate Research Network 3203
New trends in innovation and customer relationship management: a challenge for market researchers. 2593
Towards a Better Measure of Customer Experience 1196
Development of Acoustic Emission Technology for Condition Monitoring and Diagnosis of Rotating Machines; Bearings, Pumps, Gearboxes, Engines and Rotating Structures. 1063
Does the balance scorecard work: an empirical investigation 924
Evaluation of “AIRQUAL” scale for measuring airlines service quality and its effect on customer satisfaction and loyalty 770
Electronic thesis development at Cranfield University 699
Arming the British Home Guard, 1940-1944 683
Passengers’ perceptions of low cost airlines and full service carriers: a case study involving Ryanair, Aer Lingus, Air Asia and Malaysia Airlines 668
Supply chain risk management: outlining an agenda for future research. 647