Dewberry, EmmaCook, MatthewAngus, AndrewGottberg, AnnikaLonghurst, Philip J.2017-01-112017-01-112015-04-28Emma Dewberry, Matthew Cook, Andrew Angus, Annika Gottberg and Phil Longhurst. Critical reflections on designing product service systems. The Design Journal: An International Journal for All Aspects of Design, 2013, Volume 16, Issue 4, pp 408-4301460-6925http://dspace.lib.cranfield.ac.uk/handle/1826/11241http://dx.doi.org/10.2752/175630613X13746645186089In response to unsustainability and the prospect of resource scarcity, lifestyles dominated by resource throughput are being challenged. This paper focuses on a design experiment that sought to introduce alternative resource consumption pathways in the form of product service systems (PSS) to satisfy household demand and reduce consumer durable household waste. In contrast to many other PSS examples this project did not begin with sustainability benefits, rather the preferences of supply and demand actors and the bounded geographical locations represented by two UK housing developments. The paper addresses the process through which the concept PSS were designed, selected and evaluated, alongside the practical and commercial parameters of the project. It proposes the need for a shift to further emphasize the importance of the design imperative in creating different PSS outcomes that reorganize relationships between people, resources and the environment.enAttribution-Non-Commercial 3.0 Unported (CC BY-NC 3.0) You are free to: Share — copy and redistribute the material in any medium or format, Adapt — remix, transform, and build upon the material. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. Information: Non-Commercial — You may not use the material for commercial purposes. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permitsProduct Service Systems (PSS)design processevaluationArticle