Analysis of Integrated Product and Service Offerings from Current Perspectives of Providers and Customers

Simple item page
dc.contributor.authorSakao, T.
dc.contributor.authorSundin, E.
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-10-19T10:03:29Z
dc.date.available2009-10-19T10:03:29Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractThis paper reports the current status of how companies address IPSO (Integrated Product and Service Offerings)-typed business. It will consist of perspectives both from providers and customers mainly from Sweden and Germany. Especially, it selects how providing firms address uncertainty as one focal issue. As a result of interviews, factors from customers are the major source of uncertainty for an experienced company, while services are the major for little experienced companies. In addition, there was found to be a reasonable wish of providers to obtain a formalized way leading to quantitative management of uncertainty. On the other hand, customer incentives are not always clear. While some customers find the IPSO preferable from economic reasons other customers have the opposite recognition.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Companyen_UK
dc.identifier.citationT. Sakao, E. Sundin, Analysis of Integrated Product and Service Offerings from Current Perspectives of Providers and Customers, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp193en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3829
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 19th CIRP Design Conference – Competitive Design
dc.rightsCopyright: Cranfield University 2009
dc.subjectIntegrated Product and Service Engineering (IPSE)en_UK
dc.subjectProduct/Service Systems (PSS)en_UK
dc.subjectdevelopmenten_UK
dc.subjectrisken_UK
dc.subjectopportunityen_UK
dc.subjectuncertaintyen_UK
dc.subjectbusiness modelen_UK
dc.titleAnalysis of Integrated Product and Service Offerings from Current Perspectives of Providers and Customersen_UK
dc.typeConference paperen_UK

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
Analysis_of_Integrated_Product_and_Service_Offerings-2009.pdf
Size:
66.89 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.88 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

1st CIRP Industrial Product-Service Systems (IPS2) Conference, 2009