The Practical Challenges of Servitized Manufacture
dc.contributor.author | Baines, Tim S. | |
dc.contributor.author | Lightfoot, Howard | |
dc.contributor.editor | Rajkumar Roy | |
dc.contributor.editor | Essam Shehab | |
dc.date.accessioned | 2009-10-23T11:06:56Z | |
dc.date.available | 2009-10-23T11:06:56Z | |
dc.date.copyright | 2009 | |
dc.date.issued | 2009-04-01 | |
dc.description | Organised by: Cranfield University | en_UK |
dc.description.abstract | Servitization is now widely recognised as the process of creating value by adding services to products. Since this term was first coined in the late 1980s it has been studied by a range of authors who have specifically sought to understand the methods and mechanisms of service-led competitive strategies for manufacturers. This paper reports on the experiences of a large company as they have moved towards servitized manufacture. This has been based on an extensive series of interviews with key personnel. The results of the study and implications for research are all reported. | en_UK |
dc.description.sponsorship | Mori Seiki – The Machine Tool Company | en_UK |
dc.identifier.citation | T. Baines, H Lightfoot, The Practical Challenges of Servitized Manufacture, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp294 | en_UK |
dc.identifier.isbn | 978-0-9557436-5-8 | |
dc.identifier.uri | http://hdl.handle.net/1826/3867 | |
dc.language.iso | en | en_UK |
dc.publisher | Cranfield University Press | en_UK |
dc.relation.ispartof | Proceedings of the 19th CIRP Design Conference – Competitive Design | |
dc.rights | Copyright: Cranfield University 2009 | |
dc.subject | Manufacturing | en_UK |
dc.subject | Service | en_UK |
dc.subject | Case-study | en_UK |
dc.title | The Practical Challenges of Servitized Manufacture | en_UK |
dc.type | Conference paper | en_UK |
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