The Practical Challenges of Servitized Manufacture

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dc.contributor.authorBaines, Tim S.
dc.contributor.authorLightfoot, Howard
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-10-23T11:06:56Z
dc.date.available2009-10-23T11:06:56Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractServitization is now widely recognised as the process of creating value by adding services to products. Since this term was first coined in the late 1980s it has been studied by a range of authors who have specifically sought to understand the methods and mechanisms of service-led competitive strategies for manufacturers. This paper reports on the experiences of a large company as they have moved towards servitized manufacture. This has been based on an extensive series of interviews with key personnel. The results of the study and implications for research are all reported.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Companyen_UK
dc.identifier.citationT. Baines, H Lightfoot, The Practical Challenges of Servitized Manufacture, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009, pp294en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3867
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 19th CIRP Design Conference – Competitive Design
dc.rightsCopyright: Cranfield University 2009
dc.subjectManufacturingen_UK
dc.subjectServiceen_UK
dc.subjectCase-studyen_UK
dc.titleThe Practical Challenges of Servitized Manufactureen_UK
dc.typeConference paperen_UK

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1st CIRP Industrial Product-Service Systems (IPS2) Conference, 2009