Managing service recovery

dc.contributor.authorArmistead, Colinen_UK
dc.date1993en_UK
dc.date.accessioned2005-11-23T10:30:16Z
dc.date.available2005-11-23T10:30:16Z
dc.date.issued1993en_UK
dc.description.sponsorshipSchool of Managementen_UK
dc.format.extent1963 bytes
dc.format.extent2034097 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/1826/544
dc.language.isoen_UKen_UK
dc.relation.ispartofseriesSchool of Management Working Papers;31/93en_UK
dc.relation.ispartofseriesSWP;31/93en_UK
dc.titleManaging service recoveryen_UK
dc.typeWorking Paperen_UK

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