Barriers to service quality : the capacity, quality, productivity balancee by Graham Clark and Colin Armistead.
dc.contributor.author | Clark, Graham | en_UK |
dc.date | 1991 | en_UK |
dc.date.accessioned | 2005-11-23T10:36:01Z | |
dc.date.available | 2005-11-23T10:36:01Z | |
dc.date.issued | 1991 | en_UK |
dc.description.sponsorship | School of Management | en_UK |
dc.format.extent | 1963 bytes | |
dc.format.extent | 1006639 bytes | |
dc.format.mimetype | text/plain | |
dc.format.mimetype | application/pdf | |
dc.identifier.uri | http://hdl.handle.net/1826/316 | |
dc.language.iso | en_UK | en_UK |
dc.relation.ispartofseries | School of Management Working Papers;64/91 | en_UK |
dc.relation.ispartofseries | SWP;64/91 | en_UK |
dc.title | Barriers to service quality : the capacity, quality, productivity balancee by Graham Clark and Colin Armistead. | en_UK |
dc.type | Working Paper | en_UK |