Enhancing service requirements of technical product-service systems

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dc.contributor.authorEstebanez, L. Ruiz
dc.contributor.authorShehab, Essam
dc.contributor.authorSydor, Piotr
dc.contributor.authorMackley, Tim
dc.contributor.authorJohn, Philip
dc.contributor.authorHarrison, A.
dc.date.accessioned2016-08-25T16:57:58Z
dc.date.available2016-08-25T16:57:58Z
dc.date.issued2015-10-09
dc.description.abstractDue to the integration of product and services as a new business model, product reliability and strategies for cost reduction at the early design stage have become important factors for many manufacturing firms. It is, therefore, critical at this phase to analyse the risk involved with Service Requirements noncompliance in order to help designers make informed decisions; as these decisions have a large impact on the Product Life Cycle (PLC). An investigation has been performed into how Service Requirements are analysed in a service orientated business to achieve reduced Life Cycle Cost (LCC) and improvements of existing Service Requirements. Weibull distribution and Monte Carlo principle have been proposed to do so; as they are considered as the most widely used in product reliability studies in the industry sector. A generic methodology for risk evaluation of failure to deliver a new product against Service Requirements is presented in this paper. This is part of the ongoing research project which aims to, apart from comparing current and targeted Service Requirements, it also facilitates an optimisation of them at the minimum risk of nonconformity.en_UK
dc.identifier.citationL. Ruiz Estebanez, E. Shehab, P. Sydor, T. MacKley, P. John. (2015) Enhancing service requirements of technical product-service systems, Procedia CIRP, Volume 37, 2015, pp. 7-11en_UK
dc.identifier.issn2212-8271
dc.identifier.urihttp://dx.doi.org/10.1016/j.procir.2015.08.084
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/10455
dc.language.isoenen_UK
dc.publisherElsevieren_UK
dc.rightsAttribution 4.0 International (CC BY 4.0) You are free to: Share — copy and redistribute the material in any medium or format, Adapt — remix, transform, and build upon the material for any purpose, even commercially. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. Information: No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
dc.subjectPSSen_UK
dc.subjectService Requirementsen_UK
dc.subjectWeibull Distributionsen_UK
dc.subjectRisken_UK
dc.subjectDecision-Makingen_UK
dc.titleEnhancing service requirements of technical product-service systemsen_UK
dc.typeArticleen_UK

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