Improving root cause analysis through the integration of PLM systems with cross supply chain maintenance data

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dc.contributor.authorMadenas, N
dc.contributor.authorTiwari, Ashutosh
dc.contributor.authorTurner, Christopher J.
dc.contributor.authorPeachey, Sophie
dc.contributor.authorBroome, S
dc.date.accessioned2016-10-18T10:00:59Z
dc.date.available2016-10-18T10:00:59Z
dc.date.issued2015-09-21
dc.description.abstractThe purpose of this paper is to demonstrate a system architecture for integrating Product Lifecycle Management (PLM) systems with cross supply chain maintenance information to support root-cause analysis. By integrating product-data from PLM systems with warranty claims, vehicle diagnostics and technical publications, engineers were able to improve the root-cause analysis and close the information gaps. Data collection was achieved via in-depth semi-structured interviews and workshops with experts from the automotive sector. Unified Modelling Language (UML) diagrams were used to design the system architecture proposed. A user scenario is also presented to demonstrate the functionality of the system.en_UK
dc.identifier.citationMadenas, N., Tiwari, A., Turner, C.J. et al. Int J Adv Manuf Technol (2016) 84: 1679. doi:10.1007/s00170-015-7747-1en_UK
dc.identifier.isbn10.1007/s00170-015-7747-1
dc.identifier.issn0268-3768
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/10768
dc.language.isoenen_UK
dc.publisherSpringer Verlagen_UK
dc.rightsPublished by Springer Verlag. This is the Author Accepted Manuscript. This article may be used for personal use only. The final published version (version of record) is available online at 10.1007/s00170-015-7747-1 . Please refer to any applicable publisher terms of use.
dc.subjectRoot cause analysisen_UK
dc.subjectWarrantyen_UK
dc.subjectSupplier Integrationen_UK
dc.subjectProduct Lifecycle Managementen_UK
dc.subjectInformation systemsen_UK
dc.titleImproving root cause analysis through the integration of PLM systems with cross supply chain maintenance dataen_UK
dc.typeArticleen_UK

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