Consumer Intervention Mapping—A tool for designing future product strategies within circular product service systems

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dc.contributor.authorSinclair, Matt
dc.contributor.authorSheldrick, Leila
dc.contributor.authorMoreno, Mariale
dc.contributor.authorDewberry, Emma
dc.date.accessioned2018-07-04T15:08:04Z
dc.date.available2018-07-04T15:08:04Z
dc.date.issued2018-06-19
dc.description.abstractRe-distributed manufacturing presents a number of opportunities and challenges for New Product Development in a future Circular Economy. It has been argued that small-scale, flexible and localised production systems will reduce resource consumption, lower transport emissions and extend product lifetimes. At the same time smart products within the Internet of Things will gather and report data on user behaviour and product status. Many sustainable design tools have previously been developed but few are able to imagine and develop visions of how future sustainable product service systems might be manifested. This paper introduces the concept of Consumer Intervention Mapping as a tool for creating future product strategies. The tool visualises the points within a product’s lifecycle where stakeholders are able to intervene in the product’s expected journey. This perspective enables the rapid construction of scenarios that explore and describe future circular product service systems. Validation of the tool in three workshops is described and the outcomes are presented. Consumer Intervention Mapping is successful in creating scenarios that describe existing product service systems and new product concepts adapted to a Circular Economy paradigm. Further work is required to refine the tool’s performance in more focused and reflective design exercises.en_UK
dc.identifier.citationMatt Sinclair, Leila Sheldrick, Mariale Moreno and Emma Dewberry. Consumer Intervention Mapping—A tool for designing future product strategies within circular product service systems. Sustainability, 2018, Volume 10, Issue 6, Article number 2088en_UK
dc.identifier.issn2071-1050
dc.identifier.urihttps://doi.org/10.3390/su10062088
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/13319
dc.language.isoenen_UK
dc.publisherMDPIen_UK
dc.rightsAttribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectcircular designen_UK
dc.subjectcircular economyen_UK
dc.subjectproduct lifecycleen_UK
dc.subjectintervention mappingen_UK
dc.subjectscenario matrixen_UK
dc.subjectsustainable futuresen_UK
dc.titleConsumer Intervention Mapping—A tool for designing future product strategies within circular product service systemsen_UK
dc.typeArticleen_UK

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