Enterprise systems’ life cycle in pursuit of resilient smart factory for emerging aircraft industry: a synthesis of Critical Success Factors’(CSFs), theory, knowledge gaps, and implications

dc.contributor.authorRashid, Asif
dc.contributor.authorMasood, Tariq
dc.contributor.authorErkoyuncu, John Ahmet
dc.contributor.authorTjahjono, Benny
dc.contributor.authorKhan, N.
dc.contributor.authorShami, M.
dc.date.accessioned2017-03-02T15:16:58Z
dc.date.available2017-03-02T15:16:58Z
dc.date.issued2017-01-31
dc.description.abstractThe research aims to investigate business value critical success factors (CSFs) of enterprise systems (ES) through their life cycle in pursuit of resilient smart factory for emerging aircraft industry. This article provides an extensive literature analysis of past 22 years based on conscientious criteria of authors: (i) who have published strategic content relevant to CSFs, (ii) received more than 300 citations and (iii) concurrently published two or more papers relevant to ES CSFs. The most cited strategic CSFs were termed as classical CSFs. The 22 CSFs were identified, validated and synthesised for better understanding of success across life cycle by aircraft industry experts. The top 10 empirically verified CSFs have numerous differences with past generic classical CSFs. This article canvases real insights of two distinct views: process and variance approaches of the ES CSFs. The process approach, which is a neglected research area, facilitates the researchers for identification of ES life cycle process coupled with a view of resource deployment when it is needed the most. While the variance approach facilitates practitioners and researchers in finding out which resource (CSF) is relatively more important. The significant findings for ES life cycle can help the practitioners and researchers to make rational decisions throughout the ES life cycle.en_UK
dc.identifier.citationRashid A, Masood T, Erkoyuncu JA, et al. (2018) Enterprise systems’ life cycle in pursuit of resilient smart factory for emerging aircraft industry: a synthesis of Critical Success Factors’(CSFs), theory, knowledge gaps, and implications. Enterprise Information Systems, Volume 12, Issue 2, 2018, pp. 96-136en_UK
dc.identifier.issn1751-7575
dc.identifier.urihttp://dx.doi.org/10.1080/17517575.2016.1258087
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/11541
dc.language.isoenen_UK
dc.publisherTaylor & Francisen_UK
dc.rightsAttribution-Non-Commercial 3.0 Unported
dc.rights.urihttps://creativecommons.org/licenses/by/3.0/
dc.subjectEnterprise systemen_UK
dc.subjectESen_UK
dc.subjectenterprise resource planningen_UK
dc.subjectERPen_UK
dc.subjectCritical success factoren_UK
dc.subjectCSFen_UK
dc.subjectES life cycleen_UK
dc.subjectResilienceen_UK
dc.subjectsmart factoryen_UK
dc.subjectIndustry 4.0en_UK
dc.titleEnterprise systems’ life cycle in pursuit of resilient smart factory for emerging aircraft industry: a synthesis of Critical Success Factors’(CSFs), theory, knowledge gaps, and implicationsen_UK
dc.typeArticleen_UK

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