Delivery management of industrial product-service systems – challenges for a performance measurement

Simple item page
dc.contributor.authorMeier, Horst
dc.contributor.authorDorka, Thomas
dc.contributor.authorMorlock, Friedrich
dc.date.accessioned2015-09-25T10:04:10Z
dc.date.available2015-09-25T10:04:10Z
dc.date.issued2013-09-19
dc.description.abstractIn the manufacturing industry, competitors are continuously struggling to differentiate themselves from other companies in the market. Industrial product-service systems (IPS²) offer this differentiation by representing a paradigm shift from traditional product selling and service offering to providing customer value. During the use phase of IPS², the organisation and planning are executed and managed by the IPS² execution system (IPS²-ES). To ensure and improve the effectiveness and efficiency of the IPS²-ES during the use phase, a performance measurement is needed. This paper presents a motivation for a performance measurement during the delivery phase and based on this the requirements for the performance measurement are introduced. An outlook for further research will be given.en_UK
dc.identifier.citationMeier H., Morlock F. and Dorka T. 2013). Delivery management of industrial product-service systems – challenges for a performance measurement. Proceedings of the 11th International Conference on Manufacturing Research (ICMR2013), Cranfield University, UK, 19th – 20th September 2013, pp 455-460en_UK
dc.identifier.isbn9781907413230
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/9505
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofseriesManufacturing Paradigmsen_UK
dc.relation.ispartofseries7en_UK
dc.subjectPerformance measurementen_UK
dc.subjectindustrial product-service system (IPS²)en_UK
dc.subjectplanningen_UK
dc.titleDelivery management of industrial product-service systems – challenges for a performance measurementen_UK
dc.typeConference paperen_UK

Files

Original bundle
Now showing 1 - 1 of 1
Thumbnail Image
Name:
7-Delivery_management_of_industrial_product-service_systems-challenges_for_a_performance_measurement-2013.pdf
Size:
183.41 KB
Format:
Adobe Portable Document Format
Download
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.79 KB
Format:
Item-specific license agreed upon to submission
Description:
Download

Collections

International Conference on Manufacturing Research (ICMR 2013)