Categorizing errors in high‐reliability organizations: adaptive range and adaptive capacity in incident response

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dc.contributor.authorKutsch, Elmar
dc.contributor.authorSiala, Haytham
dc.contributor.authorCantarelli, Chantal
dc.contributor.authorDjabbarov, Ibrat
dc.date.accessioned2025-04-01T13:26:03Z
dc.date.available2025-04-01T13:26:03Z
dc.date.freetoread2025-04-01
dc.date.issued2025
dc.date.pubOnline2025-03-22
dc.description.abstractThis study examines how actors in a high‐reliability organization categorize errors as near‐misses or accidents through the lens of adaptive capacity and adaptive range. We studied a large defense entity with operations critical to national security to understand how organization members categorized errors during incidents. Using the repertory grid method to interview informants, we identify key dualities that actors navigate between anticipatory and retrospective responses to errors. These dualities collectively reflect the organization's adaptive capacity and adaptive range when balancing anticipatory and retrospective responses. Our analysis of error categorization through this lens provides new insights into how high‐reliability organizations manage incidents to maintain reliability and offers practical implications for enhancing organizational resilience in high‐risk settings.
dc.description.journalNameRisk Analysis
dc.format.extentpp. xx-xx
dc.format.mediumPrint-Electronic
dc.identifier.citationKutsch E, Siala H, Cantarelli C, Djabbarov I. (2025) Categorizing errors in high‐reliability organizations: adaptive range and adaptive capacity in incident response. Risk Analysis, Available online 22 March 2025
dc.identifier.eissn1539-6924
dc.identifier.elementsID567076
dc.identifier.issn0272-4332
dc.identifier.issueNoahead-of-print
dc.identifier.urihttps://doi.org/10.1111/risa.70024
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/23695
dc.identifier.volumeNoahead-of-print
dc.languageEnglish
dc.language.isoen
dc.publisherWiley
dc.publisher.urihttps://onlinelibrary.wiley.com/doi/10.1111/risa.70024
dc.rightsAttribution 4.0 Internationalen
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/
dc.subject3505 Human Resources and Industrial Relations
dc.subject35 Commerce, Management, Tourism and Services
dc.subject3507 Strategy, Management and Organisational Behaviour
dc.subjectaccidents
dc.subjecterrors
dc.subjecthigh‐reliability organizations
dc.subjectorganizational response
dc.subjectrepertory grid
dc.subjectStrategic, Defence & Security Studies
dc.titleCategorizing errors in high‐reliability organizations: adaptive range and adaptive capacity in incident response
dc.typeArticle
dc.type.subtypeJournal Article
dcterms.dateAccepted2025-02-06

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