The social triad model: considering the deployer in a novel approach to trust in human–robot interaction

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dc.contributor.authorCameron, David
dc.contributor.authorCollins, Emily C.
dc.contributor.authorde Saille, Stevienna
dc.contributor.authorEimontaite, Iveta
dc.contributor.authorGreenwood, Alice
dc.contributor.authorLaw, James
dc.date.accessioned2023-10-02T12:35:07Z
dc.date.available2023-10-02T12:35:07Z
dc.date.issued2023-09-13
dc.description.abstractThere is an increasing interest in considering, measuring, and implementing trust in human-robot interaction (HRI). New avenues in this field include identifying social means for robots to influence trust, and identifying social aspects of trust such as a perceptions of robots’ integrity, sincerity or even benevolence. However, questions remain regarding robots’ authenticity in obtaining trust through social means and their capacity to increase such experiences through social interaction with users. We propose that the dyadic model of HRI misses a key complexity: a robot’s trustworthiness may be contingent on the user’s relationship with, and opinion of, the individual or organisation deploying the robot (termed here, Deployer). We present a case study in three parts on researching HRI and a LEGO® Serious® Play focus group on care robotics to indicate how Users’ trust towards the Deployer can affect trust towards robots and robotic research. Our Social Triad model (User, Robot, Deployer) offers novel avenues for exploring trust in a social context.en_UK
dc.identifier.citationCameron D, Collins EC, de Saille S, et al., (2023) The social triad model: considering the deployer in a novel approach to trust in human–robot interaction. International Journal of Social Robotics, Available online 13 September 2023en_UK
dc.identifier.issn1875-4791
dc.identifier.urihttps://doi.org/10.1007/s12369-023-01048-3
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/20313
dc.language.isoenen_UK
dc.publisherSpringeren_UK
dc.subjecttrusten_UK
dc.subjecthuman-human interactionen_UK
dc.subjecttransparencyen_UK
dc.subjectdeployeren_UK
dc.titleThe social triad model: considering the deployer in a novel approach to trust in human–robot interactionen_UK
dc.typeArticleen_UK

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