Benefit realisation modelling for ERP systems using system dynamics

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dc.contributor.authorBadewi, Amgad
dc.contributor.authorShehab, Essam
dc.contributor.authorPeppard, Joe
dc.date.accessioned2015-09-22T17:28:04Z
dc.date.available2015-09-22T17:28:04Z
dc.date.issued2013-09-19
dc.description.abstractAchieving success for ERP systems is not only concerned with deploying the technology on time and on budget but also concerned with the level of achieving targeted benefits from the system. This level of achieving targeted benefits can be managed indirectly through managing the organisational attitude toward the new system. Thus, the aim of this paper is to use the System Dynamics (SD) to reveal how managing organisational attitude leads to an increase in the level of system use and, therefore, leads to a decrease in the level of resistance to change to new system for achieving high level of performance. SD is used to investigate the causal loops of organisational attitude, perceptions, behaviours, and policies taken to achieve desired benefits. The ability to manage an organisational attitude toward ERP is an important factor for achieving desired levels of benefits is the main conclusion of this research.en_UK
dc.identifier.citationBadewi A., Shehab E. and Peppard J. (2013). Benefit realisation modelling for ERP systems using system dynamics. Proceedings of the 11th International Conference on Manufacturing Research (ICMR2013), Cranfield University, UK, 19th – 20th September 2013, pp 225-230en_UK
dc.identifier.isbn9781907413230
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/9466
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofseriesEnterprise Systems and Cloud Manufacturingen_UK
dc.relation.ispartofseries9en_UK
dc.subjectERPen_UK
dc.subjectSystem Dynamicsen_UK
dc.subjectBenefit Realisationen_UK
dc.titleBenefit realisation modelling for ERP systems using system dynamicsen_UK
dc.typeConference paperen_UK

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International Conference on Manufacturing Research (ICMR 2013)