Continuous Improvement of Industrial Product-Service Systems

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dc.contributor.authorSchweitzer, E.
dc.contributor.authorMannweiler, C.
dc.contributor.authorAurich, J. C.
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-08-18T09:54:53Z
dc.date.available2009-08-18T09:54:53Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractIndustrial Product-Service Systems (PSS) are realized within the value creation network of the PSS-provider in close cooperation with customers. Thereby, the organizational and operational structure of the value creation network as well as the customer interaction itself must be designed in order to guarantee the PSSprovider continuous product and customer feedback. This feedback provides the basis for a continuous PSS-improvement process, comprising customer specific and customer spanning improvement measures. This paper analyzes demands on the value creation network structure in order to enable a PSS-provider to implement a continuous PSS-improvement process. Based thereon, a continuous PSS-improvement process is provided.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Company; BAE Systems; S4T – Support Service Solutions: Strategy and Transitionen_UK
dc.identifier.citationE. Schweitzer, C. Mannweiler, J.C. Aurich, Continuous Improvement of Industrial Product-Service Systems, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009. pp16en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3604
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference
dc.rightsCopyright: Cranfield University, 2009
dc.subjectProduct-Service Systemsen_UK
dc.subjectDesign Processen_UK
dc.subjectDevelopment Processen_UK
dc.subjectImprovement Processen_UK
dc.titleContinuous Improvement of Industrial Product-Service Systemsen_UK
dc.typeConference paperen_UK

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