An Evaluation of hypermedia information systems support for CNC machinists

dc.contributor.advisorGreenough, Richarden_UK
dc.contributor.authorButcher, Timothy Jonen_UK
dc.date.accessioned2005-11-23T14:36:34Z
dc.date.available2005-11-23T14:36:34Z
dc.date.issued2003-10en_UK
dc.description.abstractAs information technology (IT) capabilities increase, manufacturing businesses are realigning their information systems infrastructure to remain competitive. This has resulted in substantial increases in IT use in technical areas of the business. Nevertheless, conventional paper-based information systems are still common at the shopfloor. Hence, manufacturers need to understand whether there is any benefit in extending IT functionality to the shopfloor. The focus of this research is the support of the CNC machinist, who has a specific set of craft skills and knowledge that are a core business capability in the metal cutting industry. By evaluating the impact of hypermedia information systems upon the independent decision-making and communication capabilities of CNC machinists, this research aims to provide an understanding of the shopfloor performance benefits of replacing existing paper-based systems with this relatively new technology. This research finds that in CNC machining environments where there are limited divisions of labour, hypermedia-based manufacturing instructions support CNC machinist independent decision-making and cross-boundary communications as effective as paper-based manufacturing instructions. CNC machinists also demonstrate an acceptance of the new technology. Hence, the sponsor and the research community can pursue continued research to develop the technical and social systems to achieve predicted business benefits.en_UK
dc.format.extent1883 bytes
dc.format.extent2970367 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/1826/114
dc.language.isoen_UKen_UK
dc.publisherCranfield Universityen_UK
dc.publisher.departmentSchool of Industrial and Manufacturing Science
dc.subject.otherShopflooren_UK
dc.subject.othermetal cuttingen_UK
dc.subject.otherManufacturingen_UK
dc.titleAn Evaluation of hypermedia information systems support for CNC machinistsen_UK
dc.typeThesis or dissertationen_UK
dc.type.qualificationlevelDoctoral
dc.type.qualificationnameEngD

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