Toward the digitalisation of the organisational learning capability to enhance organisational performance

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dc.contributor.authorAkaraeen, Mohamed
dc.contributor.authorAl-Ashaab, Ahmed
dc.date.accessioned2021-04-14T09:05:40Z
dc.date.available2021-04-14T09:05:40Z
dc.date.issued2021-02-11
dc.description.abstractPublic organisations provide training to enhance their employee’s capabilities to provide better services. Public organisations use different learning methods to enhance their employee’s skills and service offering. Therefore, public organisations are considering different learning programmes such as classroom training, coaching, mentoring etc. For the organisations to be effective in providing the learning programs to their employees, there is a need to have an approach to support these efforts. This study suggests that Organisational Learning Capability (OLC) is the right approach to do that. This is because OLC facilitates the learning process. The study proposes an OLC model consists of the key elements that represent the definition of OLC; these are the learning processes, enablers, influential factors. This paper explores how organisations can bridge the gap between investments in learning initiatives and improvement in service provision in public organisations. The context of this study is the creation of a set of learning and development programs in the public services organisations. The top OLC model helps to define all other learning programmes where the coaching learning program is presented in this paper.en_UK
dc.identifier.citationAlkaraeen M, Al-Ashaab A. (2021) Toward the digitalisation of the organisational learning capability to enhance organisational performance. WSEAS Transactions on Business and Economics, Volume 18, 2021, pp. 444-454en_UK
dc.identifier.issn2224-2899
dc.identifier.urihttps://doi.org/10.37394/23207.2021.18.45
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/16564
dc.language.isoenen_UK
dc.publisherWorld Scientific and Engineering Academy and Societyen_UK
dc.rightsAttribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectLearning process in organisationsen_UK
dc.subjectCoaching learning programmeen_UK
dc.subjectPublic services organisationsen_UK
dc.subjectOrganisational Learning capabilityen_UK
dc.titleToward the digitalisation of the organisational learning capability to enhance organisational performanceen_UK
dc.typeArticleen_UK

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