Capacity management in services and the influence on quality and productivity performance

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dc.contributor.authorArmistead, Colinen_UK
dc.date1991en_UK
dc.date.accessioned2005-11-23T10:31:55Z
dc.date.available2005-11-23T10:31:55Z
dc.date.issued1991en_UK
dc.description.sponsorshipSchool of Managementen_UK
dc.format.extent1963 bytes
dc.format.extent1100311 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/1826/333
dc.language.isoen_UKen_UK
dc.relation.ispartofseriesSchool of Management Working Papers;56/91en_UK
dc.relation.ispartofseriesSWP;56/91en_UK
dc.titleCapacity management in services and the influence on quality and productivity performanceen_UK
dc.typeWorking Paperen_UK

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