Investigating professional values among pilots, cabin crew, ground staff, and managers to develop aviation safety management systems

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dc.contributor.authorChan, Wesley Tsz-Kin
dc.contributor.authorLi, Wen-Chin
dc.date.accessioned2022-10-13T07:22:10Z
dc.date.available2022-10-13T07:22:10Z
dc.date.issued2022-10-10
dc.description.abstractProfessional culture differences resulting from occupational training and experiences are widely known to affect the behaviours of groups and individuals. Yet a research gap exists on whether professional differences can influence safety-relevant core values held within individuals which are typically considered a product of national culture. The present study compared the core values of pilots, cabin crew, non-managerial ground staff, and airline managers by evaluating whether professional culture influenced levels of agreement towards cultural concepts relevant to safety. Results from N = 317 aviation professionals found significant differences between the four professional groups on attitudes towards power distance, individualism, time orientation, and indulgence vs. restraint. Social and physical distance to headquarters, confined work environments, and loyalty to work interfaces affected core cultural values of power distance and individualism among pilots and cabin crew. Frontline pilots and managers opposed on time-orientation, highlighting the potential for conflicts on decision making due to differences in the perceived balance between safety and performance. Professional culture also influenced sociological preferences related to values of indulgence vs. restraint. The findings support the usage of core values as a basis for human behaviour analysis and highlights the importance to include cultural ergonomics concepts when devising organisational safety management strategies.en_UK
dc.identifier.citationChan WT, Li WC. (2022) Investigating professional values among pilots, cabin crew, ground staff, and managers to develop aviation safety management systems, International Journal of Industrial Ergonomics, Volume 92, November 2022, Article number 103370en_UK
dc.identifier.eissn1872-8219
dc.identifier.issn0169-8141
dc.identifier.urihttps://doi.org/10.1016/j.ergon.2022.103370
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/18553
dc.language.isoenen_UK
dc.publisherElsevieren_UK
dc.rightsAttribution 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by/4.0/*
dc.subjectSafety valuesen_UK
dc.subjectSafety cultureen_UK
dc.subjectFlight operationsen_UK
dc.subjectProfessional cultureen_UK
dc.subjectCrew resource managementen_UK
dc.subjectSafety management systemsen_UK
dc.titleInvestigating professional values among pilots, cabin crew, ground staff, and managers to develop aviation safety management systemsen_UK
dc.typeArticleen_UK

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