Demand chain management-integrating marketing and supply chain management

dc.contributor.authorJüttner, Uta
dc.contributor.authorChristopher, Martin
dc.contributor.authorBaker, Susan
dc.date.accessioned2007-11-19T14:58:04Z
dc.date.available2007-11-19T14:58:04Z
dc.date.issued2007-04
dc.description.abstractThis paper endorses demand chain management as a new business model aimed at creating value in today's marketplace, and combining the strengths of marketing and supply chain competencies. Demand chain design is based on a thorough market understanding and has to be managed in such a way as to effectively meet differing customer needs. Based on a literature review as well as the findings from a co-development workshop and focus group discussions with marketing and supply chain professionals, a conceptual foundation for demand chain management is proposed. Demand chain management involves (1) managing the integration between demand and supply processes; (2) managing the structure between the integrated processes and customer segments and (3) managing the working relationships between marketing and supply chain management. Propositions for the role of marketing within demand chain management and implications for further research in marketing are derived.en
dc.format.extent242936 bytes
dc.format.mimetypeapplication/pdf
dc.identifier.citationJuttner U, Christopher M, Baker S. (2007) Demand chain management-integrating marketing and supply chain management. Industrial Marketing Management, Volume 36, Issue 3, April 2007, pp. 377-392en
dc.identifier.issn0019-8501
dc.identifier.urihttp://hdl.handle.net/1826/1977
dc.identifier.urihttp://dx.doi.org/10.1016/j.indmarman.2005.10.003
dc.language.isoenen
dc.publisherElsevieren
dc.subjectDemand chain managementen
dc.subjectMarketing and supply chain management integrationen
dc.subjectCustomer value creationen
dc.titleDemand chain management-integrating marketing and supply chain managementen
dc.typeArticleen

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