Service Development and Implementation - A Review of the State of the Art

dc.contributor.authorTorney, M.
dc.contributor.authorKuntzky, K.
dc.contributor.authorHerrmann, C.
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-08-18T07:53:44Z
dc.date.available2009-08-18T07:53:44Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractAs service development is a complex and interdisciplinary issue, service research has been conducted in numerous disciplines and sectors. As a result, different approaches containing manifold models, methods, and tools with different foci have been developed and discussed in recent years. Due to the diverse nature of the approaches, it is a challenge for organizations to distinguish between them. Against this background, the aim of this paper is to propose a framework for classification and, based on the framework, to present an overview of the state of the art in the research field of service development and implementation.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Company; BAE Systems; S4T – Support Service Solutions: Strategy and Transitionen_UK
dc.identifier.citationM. Torney, K. Kuntzky, C. Herrmann, Service Development and Implementation - A Review of the State of the Art, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009. pp24en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3599
dc.languageEnglish
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference
dc.rightsCopyright: Cranfield University, 2009
dc.subjectService Development and Implementationen_UK
dc.subjectService Engineeringen_UK
dc.subjectState of the Arten_UK
dc.titleService Development and Implementation - A Review of the State of the Arten_UK
dc.typeConference paperen_UK

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