E-grocery challenges and a solution approach from multi-objective perspectives

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dc.contributor.authorForesti, Laura
dc.contributor.authorPerotti, Sara
dc.contributor.authorEkren, Banu Y.
dc.contributor.authorPrataviera, Lorenzo Bruno
dc.date.accessioned2023-02-13T15:36:08Z
dc.date.available2023-02-13T15:36:08Z
dc.date.issued2022-02-06
dc.description.abstractThis paper provides an overview of the complex structure of the e-grocery industry, highlighting recent trends and challenges including the increasing customers’ expectations. Customers’ satisfaction can be driven by multiple objectives, which can create significant trade-offs. We propose a new approach as a future work for e-grocery businesses to leverage multi-objective perspectives, maximizing product availability and sustainability and minimizing cost. Specifically, we propose an e-grocery store assignment policy while consumers are using apps, which is developed on a real-time data-driven approach from customer ordering behaviors. With the help of data availability and data analytic tools, data-based solutions can foster continuous improvement in businesses. In a simulation study, imitating different demand profiles and online ordering behaviors might help develop a good solution approach for a multi-objective perspective.en_UK
dc.identifier.citationForesti L, Perotti S, Ekren BY, Prataviera LB. (2023) E-grocery challenges and a solution approach from multi-objective perspectives. In: Global Joint Conference on Industrial Engineering and Its Application Areas: Industrial Engineering in the Covid-19 Era, 29-30 October 2022, Istanbul, Turkey. GJCIE 2022. Lecture Notes in Management and Industrial Engineering. Springer, Cham. pp. 10-21en_UK
dc.identifier.eisbn978-3-031-25847-3
dc.identifier.eissn2198-0780
dc.identifier.isbn978-3-031-25846-6
dc.identifier.issn2198-0772
dc.identifier.urihttps://doi.org/10.1007/978-3-031-25847-3_2
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/19174
dc.language.isoenen_UK
dc.publisherSpringeren_UK
dc.subjecte-groceryen_UK
dc.subjectonline purchasingen_UK
dc.subjectproduct availabilityen_UK
dc.subjectsustainable groceriesen_UK
dc.titleE-grocery challenges and a solution approach from multi-objective perspectivesen_UK
dc.typeConference paperen_UK

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