The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study

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dc.contributor.authorKazancoglu, Yigit
dc.contributor.authorLafci, Cisem
dc.contributor.authorBerberoglu, Yalcin
dc.contributor.authorJagtap, Sandeep
dc.contributor.authorCelik, Cansu Cimitay
dc.date.accessioned2024-02-14T12:26:52Z
dc.date.available2024-02-14T12:26:52Z
dc.date.issued2024-12-18
dc.description.abstractPurpose The primary objective of this research is to determine critical success factors (CSFs) that enable textile enterprises to effectively implement Kaizen, a Japanese concept of continuous development, particularly during disruptive situations. The study aims to provide insights into how Kaizen is specifically employed within the textile sector and to offer guidance for addressing future crises. Design/methodology/approach This study employs a structured approach to determine CSFs for successful Kaizen implementation in the textile industry. The Triple Helix Actors structure, comprising business, academia and government representatives, is utilized to uncover essential insights. Additionally, the Matriced Impacts Croises-Multiplication Applique and Classement (MICMAC) analysis and interpretative structural modeling (ISM) techniques are applied to evaluate the influence of CSFs. Findings The research identifies 17 CSFs for successful Kaizen implementation in the textile industry through a comprehensive literature review and expert input. These factors are organized into a hierarchical structure with 5 distinct levels. Additionally, the application of the MICMAC analysis reveals three clusters of CSFs: linkage, dependent and independent, highlighting their interdependencies and impact. Originality/value Major contribution of this study is understanding how Kaizen can be effectively utilized in the textile industry, especially during disruptive events. The combination of the Triple Helix Actors structure, MICMAC analysis and ISM provides a unique perspective on the essential factors driving successful Kaizen implementation. The identification of CSFs and their categorization into clusters offer valuable insights for practitioners, policymakers and academia seeking to enhance the resilience and sustainability of the textile industry.en_UK
dc.identifier.citationKazancoglu Y, Lafci C, Berberoglu Y, et al., (2023) The analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case study. The TQM Journal, Available online 18 December 2023en_UK
dc.identifier.issn1754-2731
dc.identifier.urihttps://doi.org/10.1108/TQM-08-2023-0254
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/20808
dc.language.isoenen_UK
dc.publisherEmeralden_UK
dc.rightsAttribution-NonCommercial 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/*
dc.subjectcritical success factorsen_UK
dc.subjectkaizenen_UK
dc.subjecttextile industryen_UK
dc.subjectContinuous improvementen_UK
dc.subjectdecision-makingen_UK
dc.subjecttotal quality managementen_UK
dc.titleThe analysis of critical success factors for successful kaizen implementation during the COVID-19 pandemic: a textile industry case studyen_UK
dc.typeArticleen_UK

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