System-in-use methodology : a methodology to generate conceptual PSS (Product-Service Systems) and conventional designs using systems-in-use data

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dc.contributor.advisorLockett, Helen L.
dc.contributor.advisorKingston, Jennifer
dc.contributor.advisorAlcock, Jeffrey R.
dc.contributor.authorHussain, Romana
dc.date.accessioned2014-02-11T11:02:11Z
dc.date.available2014-02-11T11:02:11Z
dc.date.issued2013-03
dc.description.abstractIndustries want to add value to their offerings but to do this, rather than just accepting customer requirements, they now need to know how their products and/or services have been embedded within their customer’s process to achieve a goal that the customer has; any gaps within the process then present an opportunity for the provider to fill these gaps. The System-In-Use (SIU) Methodology presented in this thesis facilitates customer issues in “pulling” the supply chain into creating new solutions as well as the supply chain “pushing” new value propositions into improving customer processes. It does this by drawing on a detailed theory of value and capability which was developed as part of this research. The method has been applied in five industries in processes encompassing high value-assets with very positive outcomes for each of the stakeholders involved: notably, three solutions have been adopted in industry for which a KT-Box award was granted by Cambridge University. Cont/d.en_UK
dc.identifier.urihttp://dspace.lib.cranfield.ac.uk/handle/1826/8262
dc.language.isoenen_UK
dc.publisherCranfield Universityen_UK
dc.rights© Cranfield University 2012. All rights reserved. No part of this publication may be reproduced without the written permission of the copyright owner.en_UK
dc.subjectPSS Conceptual Designen_UK
dc.subjectClosed Loop Designen_UK
dc.subjectBusiness Model Innovationen_UK
dc.titleSystem-in-use methodology : a methodology to generate conceptual PSS (Product-Service Systems) and conventional designs using systems-in-use dataen_UK
dc.typeThesis or dissertationen_UK
dc.type.qualificationlevelDoctoralen_UK
dc.type.qualificationnamePhDen_UK

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