Data supporting 'An exploration of customers satisfaction with water and wastewater services in the UK'
Date
2023-02-23 14:41
Supervisor/s
Journal Title
Journal ISSN
Volume Title
Publisher
Cranfield University
Department
Type
Dataset
ISSN
Format
Citation
Smith, Heather; Tian, Kang; Goodwin, Daniel; Gallagher, Elaine (2023). Data supporting 'An exploration of customers satisfaction with water and wastewater services in the UK'. Cranfield Online Research Data (CORD). Dataset. https://doi.org/10.17862/cranfield.rd.22147367
Abstract
This dataset underpins the paper entitled 'An Exploration of Customers' Satisfaction with Water and Wastewater Services in the UK' in the journal Water Economics and Policy. Data was collected through an online survey administered in Qualtrics. The data is in .sav format which is suitable for the SPSS statistical software. For further info contact the corresponding author.
Description
Software Description
Software Language
Github
Keywords
public perceptions', 'Water and Wastewater', 'Customer satisfaciton', 'Communication', 'trust'
DOI
10.17862/cranfield.rd.22147367
Rights
CC BY 4.0