Empirical Study Concerning Industrial Services within the Austrian Machinery and Plant Engineering Industry

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dc.contributor.authorMatyas, K.
dc.contributor.authorRosteck, A.
dc.contributor.authorSihn, W.
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-08-18T10:33:24Z
dc.date.available2009-08-18T10:33:24Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractIndustrial Services adapted to the requirements of the customers and aligned with the specifications of the physical products are becoming increasingly important for companies in the engineering industry in order to remain competitive and to ensure long-term economic success. An empirical study in the Austrian machinery and plant engineering industry should systematically evaluate and document corporate practice with regard to services. The current service landscapes in companies and the development of customer requirements have been investigated. The result of the study is a general idea of what the future needs for action in these companies as well as in applied research are.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Company; BAE Systems; S4T – Support Service Solutions: Strategy and Transitionen_UK
dc.identifier.citationK. Matyas, A. Rosteck, W. Sihn, Empirical Study Concerning Industrial Services within the Austrian Machinery and Plant Engineering Industry, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009. pp40en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3607
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference
dc.rightsCopyright: Cranfield University, 2009
dc.subjectIndustrial Servicesen_UK
dc.subjectEngineering Industryen_UK
dc.subjectService Developmenten_UK
dc.subjectService Managementen_UK
dc.titleEmpirical Study Concerning Industrial Services within the Austrian Machinery and Plant Engineering Industryen_UK
dc.typeConference paperen_UK

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