Made to serve: a model of the operations practices and technologies that deliver servitization
dc.contributor.author | Baines, Tim | |
dc.contributor.author | Lightfoot, Howard | |
dc.date.accessioned | 2015-09-25T10:01:23Z | |
dc.date.available | 2015-09-25T10:01:23Z | |
dc.date.issued | 2013-09-19 | |
dc.description.abstract | This paper explores how successfully servitised manufacturers deliver advanced services and proposes a model that describes how they configure their operations. A case study methodology is applied across four manufacturing organisations successful in delivering advanced services. A descriptive model is then formed based around six popular technologies and practices. | en_UK |
dc.identifier.citation | Baines T. and Lightfoot H. (2013). Made to serve: a model of the operations practices and technologies that deliver servitization. Proceedings of the 11th International Conference on Manufacturing Research (ICMR2013), Cranfield University, UK, 19th – 20th September 2013, pp 449-454 | en_UK |
dc.identifier.isbn | 9781907413230 | |
dc.identifier.uri | http://dspace.lib.cranfield.ac.uk/handle/1826/9504 | |
dc.language.iso | en | en_UK |
dc.publisher | Cranfield University Press | en_UK |
dc.relation.ispartofseries | Manufacturing Paradigms | en_UK |
dc.relation.ispartofseries | 6 | en_UK |
dc.subject | Servitization | en_UK |
dc.subject | Product-service systems | en_UK |
dc.subject | case study | en_UK |
dc.title | Made to serve: a model of the operations practices and technologies that deliver servitization | en_UK |
dc.type | Conference paper | en_UK |
Files
Original bundle
1 - 1 of 1
Loading...
- Name:
- 6-Made_to_serve-a_model_of_the_operations_practices_and_technologies_that_deliver_servitization-2013.pdf
- Size:
- 229.82 KB
- Format:
- Adobe Portable Document Format
License bundle
1 - 1 of 1
No Thumbnail Available
- Name:
- license.txt
- Size:
- 1.79 KB
- Format:
- Item-specific license agreed upon to submission
- Description: