Management of the diagnostic review process in service quality management ANZ Bank - A case outline

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dc.contributor.authorBallantyne, Daviden_UK
dc.date1990en_UK
dc.date.accessioned2005-11-23T10:30:22Z
dc.date.available2005-11-23T10:30:22Z
dc.date.issued1990en_UK
dc.description.sponsorshipSchool of Managementen_UK
dc.format.extent1963 bytes
dc.format.extent508326 bytes
dc.format.mimetypetext/plain
dc.format.mimetypeapplication/pdf
dc.identifier.urihttp://hdl.handle.net/1826/537
dc.language.isoen_UKen_UK
dc.relation.ispartofseriesSchool of Management Working Papers;3/90en_UK
dc.relation.ispartofseriesSWP;3/90en_UK
dc.titleManagement of the diagnostic review process in service quality management ANZ Bank - A case outlineen_UK
dc.typeWorking Paperen_UK

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