An Investigation of Production Workers’ Performance Variations and the Potential Impact of Attitudes

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dc.contributor.authorFletcher, Sarah R.
dc.contributor.authorBaines, Tim S.
dc.contributor.authorHarrison, D. K.
dc.date.accessioned2010-04-16T11:51:09Z
dc.date.available2010-04-16T11:51:09Z
dc.date.issued2008-02
dc.description.abstractIn most manufacturing systems the contribution of human labour remains a vital element that affects overall performance and output. Workers’ individual performance is known to be a product of personal attitudes towards work. However, in current system design processes, worker performance variability is assumed to be largely insignificant and the potential impact of worker attitudes is ignored. This paper describes a field study that investigated the extent to which workers’ production task cycle times vary and the degree to which such variations are associated with attitude differences. Results show that worker performance varies significantly, much more than is assumed by contemporary manufacturing system designers and that this appears to be due to production task characteristics. The findings of this research and their implications are discussed.en_UK
dc.identifier.citationS.R. Fletcher, T.S. Baines and D. Harrison, An Investigation of Production Workers’ Performance Variations and the Potential Impact of Attitudes, The International Journal of Advanced Manufacturing Technology, Volume 35, Numbers 11-12, February, 2008, Pages 1113-1123en_UK
dc.identifier.issn0268-3768
dc.identifier.urihttp://dx.doi.org/10.1007/s00170-006-0793-y
dc.identifier.urihttp://hdl.handle.net/1826/4367
dc.language.isoenen_UK
dc.publisherSpringer Verlagen_UK
dc.titleAn Investigation of Production Workers’ Performance Variations and the Potential Impact of Attitudesen_UK
dc.typeArticleen_UK

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