Designing contracts for aero-engine MRO service providers: models and simulation

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dc.contributor.authorWibowo, Arie
dc.contributor.authorTjahjono, Benny
dc.contributor.authorTomiyama, Tetsuo
dc.date.accessioned2017-04-06T11:02:51Z
dc.date.available2017-04-06T11:02:51Z
dc.date.issued2017-03-02
dc.description.abstractThe aero-engine Maintenance-Repair-Overhaul (MRO) service provider has begun to adopt the product-service system (PSS) offering in order to maintain their competitiveness. Such total solution approach combines an availability-based service contract with product offerings (e.g., leasing). The current MRO service provider's contract design method is inadequate to support this offering. Miscalculation often occurs, because many of the decisions are often based on intuitions and experiences, resulting in lower quality, higher cost and longer turnaround time for the maintenance. This paper proposes an enhanced contract design method that is more scientific through the simulation modelling. The models incorporate both customers’ requirements and the shop floor's operational availability. The paper provides discussion on how the results of the simulation of the models can be used to support decision making and the design of availability based contracts.en_UK
dc.identifier.citationArie Wibowo, Benny Tjahjono, Tetsuo Tomiyama, Designing contracts for aero-engine MRO service providers: models and simulation, Procedia CIRP, Volume 59, 2017, Pages 246-251en_UK
dc.identifier.issn2212-8271
dc.identifier.urihttp://dx.doi.org/10.1016/j.procir.2016.10.124
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/11742
dc.language.isoenen_UK
dc.publisherElsevieren_UK
dc.rightsAttribution-Non-Commercial-No Derivatives 4.0 (CC BY-NC-ND 4.0). You are free to: Share — copy and redistribute the material in any medium or format. The licensor cannot revoke these freedoms as long as you follow the license terms. Under the following terms: Attribution — You must give appropriate credit, provide a link to the license, and indicate if changes were made. You may do so in any reasonable manner, but not in any way that suggests the licensor endorses you or your use. Information: Non-Commercial — You may not use the material for commercial purposes. No Derivatives — If you remix, transform, or build upon the material, you may not distribute the modified material. No additional restrictions — You may not apply legal terms or technological measures that legally restrict others from doing anything the license permits.
dc.subjectAvailability-based contracten_UK
dc.subjectaero-Engine MROen_UK
dc.subjectnon-OEM MROen_UK
dc.subjectserviceen_UK
dc.subjectcontract designen_UK
dc.titleDesigning contracts for aero-engine MRO service providers: models and simulationen_UK
dc.typeArticleen_UK

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