Strategies for Designing and Developing Services for Manufacturing Firms

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dc.contributor.authorTan, A. R.
dc.contributor.authorMatzen, D.
dc.contributor.authorMcAloone, Timothy Charles
dc.contributor.authorEvans, Stephen
dc.contributor.editorRajkumar Roy
dc.contributor.editorEssam Shehab
dc.date.accessioned2009-08-18T10:46:24Z
dc.date.available2009-08-18T10:46:24Z
dc.date.copyright2009
dc.date.issued2009-04-01
dc.descriptionOrganised by: Cranfield Universityen_UK
dc.description.abstractProduct/service-systems (PSS) are in effect an approach to designing integrated products and services with a focus on both customer activities and product life cycle considerations. Literature offers a range of serviceoriented design strategies from product-oriented DfX approaches to more customer-oriented approaches such as integrated solutions and service design. These design strategies are mapped out in relation to how applicable they are to different types of services. Case studies from two industrial companies are used to confront the existing literature in order to begin to understand how manufacturing companies may align their business strategies with their product and service development activities.en_UK
dc.description.sponsorshipMori Seiki – The Machine Tool Company; BAE Systems; S4T – Support Service Solutions: Strategy and Transitionen_UK
dc.identifier.citationA.R. Tan, D. Matzen, T. McAloone, S. Evans, Strategies for Designing and Developing Services for Manufacturing Firms, Proceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference, Cranfield University, 1-2 April 2009. pp46en_UK
dc.identifier.isbn978-0-9557436-5-8
dc.identifier.urihttp://hdl.handle.net/1826/3608
dc.language.isoenen_UK
dc.publisherCranfield University Pressen_UK
dc.relation.ispartofProceedings of the 1st CIRP Industrial Product-Service Systems (IPS2) Conference
dc.rightsCopyright: Cranfield University, 2009
dc.subjectProduct/service-systemsen_UK
dc.subjectDesign for Xen_UK
dc.subjectProduct Life Cycle designen_UK
dc.subjectService designen_UK
dc.titleStrategies for Designing and Developing Services for Manufacturing Firmsen_UK
dc.typeConference paperen_UK

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1st CIRP Industrial Product-Service Systems (IPS2) Conference, 2009