Remote monitoring technology and servitised strategies – factors characterising the organisational application

dc.contributor.authorGrubic, Tonci
dc.contributor.authorJennions, Ian K.
dc.date.accessioned2019-09-02T08:56:15Z
dc.date.available2019-09-02T08:56:15Z
dc.date.issued2017-05-25
dc.description.abstractThis paper introduces factors that characterise the organisational application of remote monitoring technology (RMT) for servitised strategies. Factors were developed through in-depth case studies of four manufacturers operating in aerospace, industrial equipment, marine and transportation sector. They suggest a very complex, multi-levelled, multifaceted and circular relationship between RMT and servitisation. When unfolding this relationship we need to consider: the value proposition, nature of the product and its hierarchical position in the customer’s business, RMT functionality, type and amount of data required, and a number of other factors that either complement or constrain the use of RMT. By providing the necessary lenses, the proposed factors can help in exploring this complexity. One such exploration questions our understanding of outcome-based contracting.en_UK
dc.identifier.citationGrubic T, Jennions I. Remote monitoring technology and servitised strategies – factors characterising the organisational application. International Journal of Production Research, Volume 56, Issue 6, 2018, pp. 2133-2149en_UK
dc.identifier.issn0020-7543
dc.identifier.urihttps://doi.org/10.1080/00207543.2017.1332791
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/14494
dc.language.isoenen_UK
dc.publisherTaylor and Francisen_UK
dc.rightsAttribution-NonCommercial 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc/4.0/*
dc.subjectproduct service systemsen_UK
dc.subjecttechnology managementen_UK
dc.subjectremote monitoring technologyen_UK
dc.subjectservitisationen_UK
dc.subjectstrategiesen_UK
dc.subjectfactorsen_UK
dc.titleRemote monitoring technology and servitised strategies – factors characterising the organisational applicationen_UK
dc.typeArticleen_UK

Files

Original bundle
Now showing 1 - 1 of 1
Loading...
Thumbnail Image
Name:
Remote_monitoring_technology-2018.pdf
Size:
438.63 KB
Format:
Adobe Portable Document Format
Description:
License bundle
Now showing 1 - 1 of 1
No Thumbnail Available
Name:
license.txt
Size:
1.63 KB
Format:
Item-specific license agreed upon to submission
Description: