Towards an integrated decision making framework for aero engine MRO contract management in the productisation context

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dc.contributor.authorWibowo, Arie
dc.contributor.authorTjahjono, Benny
dc.contributor.authorTomiyama, Tetsuo
dc.date.accessioned2018-03-05T10:58:24Z
dc.date.available2018-03-05T10:58:24Z
dc.date.issued2016-06-13
dc.description.abstractOne of the most critical elements in the ‘productisation’ of service adopted by today's aero-engine Maintenance Repair and Overhaul (MRO) companies is the match between customer demands and the operational capabilities of the MRO shop. Currently, the service contract is offered based upon experience and intuition rather than on scientific approach. This paper presents an integrated decision making framework to design contracts that considers demand and operational parameters. In addition to literature survey, the approach adopted in building the framework is a case study research, which obtains data from semi-structured interviews, observations and the company archives. Two main perspectives, dynamic operational parameters and shop floor operational parameters, were identified as essential and pertinent to the design and management of the service contract in the productisation context. The framework will incorporate both perspectives to support productisation.en_UK
dc.identifier.citationArie Wibowo, Benny Tjahjono and Tetsuo Tomiyama. Towards an integrated decision making framework for aero engine MRO contract management in the productisation context. Procedia CIRP, Volume 47, 2016. pp24-29en_UK
dc.identifier.issn2212-8271
dc.identifier.uri10.1016/j.procir.2016.03.049
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/13047
dc.language.isoenen_UK
dc.publisherElsevieren_UK
dc.rightsAttribution-NonCommercial-NoDerivatives 4.0 International*
dc.rights.urihttp://creativecommons.org/licenses/by-nc-nd/4.0/*
dc.subjectIPSSen_UK
dc.subjectService Provideren_UK
dc.subjectnon-OEM MROen_UK
dc.subjectProductisationen_UK
dc.titleTowards an integrated decision making framework for aero engine MRO contract management in the productisation contexten_UK
dc.typeArticleen_UK

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