Service quality assessment with LibQUAL+ in Challenging Times: LibQUAL+ at Cranfield University

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rli271-cranfield.pdf (103.05 KB)

Date published

2014-08-23

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Authors

Killick, SA

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Article

ISSN

1947-4911

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http://dspace.lib.cranfield.ac.uk/handle/1826/8655

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Github

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Staff publications (CDS)