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Cranfield Defence and Security
Staff publications (CDS)
Service quality assessment with LibQUAL+ in Challenging Times: LibQUAL+ at Cranfield University
Service quality assessment with LibQUAL+ in Challenging Times: LibQUAL+ at Cranfield University
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rli271-cranfield.pdf
(103.05 KB)
Date published
2014-08-23
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Authors
Killick, SA
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Article
ISSN
1947-4911
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http://dspace.lib.cranfield.ac.uk/handle/1826/8655
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Software Description
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Github
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