The adoption and use of Through-life Engineering Services within UK Manufacturing Organisations

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dc.contributor.authorRedding, Louis E.
dc.contributor.authorTiwari, Ashutosh
dc.contributor.authorRoy, Rajkumar
dc.contributor.authorPhillips, Paul
dc.contributor.authorShaw, Andrew
dc.date.accessioned2016-04-18T13:24:08Z
dc.date.available2016-04-18T13:24:08Z
dc.date.issued2014-07-18
dc.description.abstractManufacturing organisations seek ever more innovative approaches in order to maintain and improve their competitive position within the global market. One such initiative that is gaining significance is ‘through-life engineering services’. These seek to adopt ‘whole life’ service support through the greater understanding of component and system performance driven by knowledge gained from maintenance, repair and overhaul activities. This research presents the findings of exploratory research based on a survey of UK manufacturers who provide through-life engineering services. The survey findings illustrate significant issues to be addressed within the field before the concept becomes widely accepted. These include a more proactive approach to maintenance activities based on real-time responses; standardisation of data content, structure, collection, storage and retrieval protocols in support of maintenance; the development of clear definitions, ontologies and a taxonomy of through-life engineering services in support of the service delivery system; lack of understanding of component and system performance due to the presence of ‘No Fault Found’ events that skew maintenance metrics and the increased use of radio-frequency identification technology in support of maintenance data acquisition.en_UK
dc.identifier.citationRedding, L. Tiwari, A. Roy, R. Phillips, P. Shaw, A. The adoption and use of Through-life Engineering Services within UK Manufacturing Organisations. Proceedings of the Institution of Mechanical Engineers, Part B: Journal of Engineering Manufacture October 2015, vol.229 no.10 pp1848-1866en_UK
dc.identifier.issn0954-4054
dc.identifier.urihttp://dx.doi.org/10.1177/0954405414539931
dc.identifier.urihttps://dspace.lib.cranfield.ac.uk/handle/1826/9824
dc.language.isoenen_UK
dc.publisherSageen_UK
dc.subjectThrough-life engineering servicesen_UK
dc.subjectmaintenanceen_UK
dc.subjectrepair and overhaulen_UK
dc.subjectservice knowledge feedbacken_UK
dc.titleThe adoption and use of Through-life Engineering Services within UK Manufacturing Organisationsen_UK
dc.typeArticleen_UK

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